How to Add and Display Custom Questions on Review Widgets

Modified on Fri, 16 Jan at 12:11 PM

Custom questions let you collect extra feedback with product reviews, such as fit, sizing, or quality. These answers can also be displayed directly on your product review widget.

This guide walks you through two parts:

  1. Adding a custom question to the review form

  2. Displaying that question on the product reviews widget


Part 1: Add a Custom Question to the Review Form

1. Open the Review Widget Settings

  1. In the SiteVibes dashboard, click Reviews

  2. Click Widgets

  3. Select Write a Review

2. Add a New Question

  1. Click Form Fields

  2. Click Add Question

  3. Choose a question type (Radio Buttons are recommended for options like sizing or fit)

3. Configure the Question

  1. Enter a Form Label (example: Fit)

  2. Enter a Display Title (example: Fit)

  3. Add answer options, for example:

    • Runs Small

    • True to Size

    • Runs Large

  4. Enable each option

  5. Click Add Question

4. Save Your Changes

  1. Click Update

  2. Click OK to confirm

Your custom question is now part of the review submission form.


Part 2: Display the Custom Question on the Product Reviews Widget

1. Open the Product Reviews Widget

  1. Go to Reviews → Widgets

  2. Click Product Reviews

2. Add the Question to the Widget Layout

  1. Click Sub-header

  2. Set Type to Question

  3. Select your custom question (example: Fit)

  4. Choose a layout (Layout 1 is recommended for most stores)

3. Save the Widget

  1. Click Update

  2. Click OK


Result

  • Shoppers will see the custom question when leaving a review

  • Aggregated responses (such as Fit results) will appear directly on the product reviews widget

  • This helps future shoppers make better buying decisions


Tips

  • Keep questions short and clear

  • Use radio buttons for structured answers

  • Fit, sizing, and quality questions work especially well for apparel and footwear

If you need help setting this up or want recommendations for your store, contact SiteVibes support.


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